1. About Us

1.1. We are The Natural Perfume Academy

1.2. Our office address is Sunnybank, Castlegar, Galway, Ireland and you can contact us at the details below:

Phone: +353 0838190661

Official Websites: npacertification.com, intapa.com and naturalperfumeacademy.com

Business registration details

1.3. If we need to contact you about any order you place, we will contact you using the details you have provided for your membership account, which you can change at any time by logging into your account.

2. The Contract Between Us

2.1. Your membership

We may acknowledge your application in writing and take payment details from you at the time you apply the course, but this does not mean that we have accepted your application.

2.2. Our acceptance of your course application

If your membership is for a gift, the recipient must be over 18 years. By submitting your application, you confirm that the recipient is over 18 years old.

For most courses our acceptance of your application takes place when we notify you that your application has been accepted.

At the time we accept your application, a contract will come into existence between us.

2.3. If we cannot accept your application

We will inform you if we are unable to accept your application for any reason, and you will not be charged, any monies paid in advance will be returned to you in full.

We reserve the right to refuse to accept your application for any course on a temporary or permanent basis, for any reason.

3. Payment

Unless otherwise stated, we accept payment using any of the following:

3.1 Debit or Credit Card through Stripe (please note that the types of cards accepted will be notified to you on the website when you place your order) 

3.2. Payment of at least one instalment or once-off payment must be received before entry to the course is allowed.

4. Our Right to End the Contract

4.1. If there are any issues with the contract between us, we will always seek to contact you to resolve them first. However, we reserve the right to end the contract between us in the following circumstances: 

a) if you do not make a payment to us when it is due, and you still do not make payment within 30 days of us reminding you that payment is due;

b) if you do not, within a reasonable time of us asking for it, provide us with information that is necessary for us to provide the course that you have applied for; or

c) if you do not, within a reasonable time, allow us to deliver the course application acceptance to you.

4.2. If we end the contract for any of these reasons, we may refund any money you have paid in advance for course we have not provided, but we may also deduct or charge you reasonable compensation for the net costs we will incur as a result of your breaking the contract. 

5. Refund & Cancellation Policy

Where we charge for our courses or workshops, the following terms apply:

5.1. Age verification

You must be at least 18 years old to attend our courses and other workshops.

5.2. If we cancel a course or workshop

We reserve the right to cancel any advertised course if there is insufficient interest, or if we are unable to proceed with the course or workshop for reasons beyond our control. If you have been charged, we will contact you as soon as a decision is made and a full refund will be arranged.

5.3. If you wish to cancel your order

If you wish to cancel your order and you have been charged for a course or other workshop, please contact us as soon as possible. If you cancel your order prior to you accessing the course material a full refund will be arranged. 

If you wish to cancel after accessing course material no refund will be given but a chance to defer the course start date may be offered. 

5.4. Refund Policy

All fees are strictly non-refundable after the course material has been accessed. 

5.5. Failure to pay or honor your subscription

Failure to pay or honour your subscription will result in limited access to course material and no diploma will be issued by this academy in such cases. 

7. Course Completion, Pauses and Study Pace

7.1. The standard NPA Natural Perfumery Diploma is self-paced and does not have a fixed nine-month completion deadline.
7.2. Students may pause and resume their studies through their existing NPA account. A formal deferment or retake is not required simply because a student needs additional time to complete the course.
7.3. All required coursework, assignments and final submissions must be satisfactorily completed before an NPA Diploma can be awarded.
7.4. Fast-Track enrolments are subject to the separate Fast-Track study requirements communicated at enrolment.
7.5. Where illness, injury or exceptional circumstances affect a student’s studies, students are encouraged to contact the Academy so that appropriate arrangements can be discussed.

8. CPD Certified NPA Natural Perfumery Diploma Course 

Upon satisfactory completion of the CPD Certified NPA Natural Perfumery course an official diploma of graduation will be awarded to the student. 

9. Course Access and Retention

NPA Diploma students receive ongoing access to the Diploma course materials after enrolment and graduation.

From time to time, the Academy may archive, replace or rebuild an older course classroom for technical, educational or administrative reasons. Where this occurs, eligible students will be given access to the current version of the relevant course materials.

Historical classroom data, including assignment submissions, forum posts, gradebooks and other individual course records, may not remain available indefinitely. Students are therefore encouraged to retain copies of their own coursework, tutor feedback and personal records.

10. For More Information

If you have any questions about any of The Natural Perfume Academy’s online courses, please contact the ruth@naturalperfumeacademy.com – For more information see our: FAQ